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Understanding the intricacies of managing a property in New York City extends beyond mere ownership; it necessitates a comprehension of the various forms and documents required for proper management, including the NYC Water Billing form. This essential form serves multiple purposes, such as registering property for water and sewer billing with the Department of Environmental Protection (DEP), updating mailing addresses, and ensuring that property owners receive timely and accurate billings for consumed services. The form requires detailed information about the property, including account numbers, borough, street address, block and lot numbers, and purchase date. Additionally, it collects owner contact information to facilitate communication. Significantly, the form offers options for billing preferences, such as directing bills to alternate addresses or requesting duplicate bills, highlighting the city’s effort to accommodate diverse needs. Moreover, it inquires about veteran status, a gesture towards recognizing and possibly offering certain benefits to veterans. The form also underscores the importance of timely payments, the repercussions of late payments, and the options available for those unable to pay in full. Furthermore, it introduces the Automated Meter Reading (AMR) device, enhancing efficiency in monitoring water usage. Completing this form accurately is a critical step for property owners to ensure they are billed correctly for water and sewer services, emphasizing the form's role in the broader context of property management and civic responsibility in New York City.

Nyc Water Billing Sample

REGISTRATION FOR WATER & SEWER BILLING

Please use this form for newly purchased property or mailing address updates.

Submit it to:

DEP-BCS

 

Attn: Registration Unit

 

59-17 Junction Blvd, 7th Floor

 

Flushing, NY 11373

PROPERTY INFORMATION/SERVICE ADDRESS:

ACCOUNT NUMBER: __ __ __ __ __ - __ __ __ __ __ - __ __ __

Borough: _____________________________

STREET ADDRESS: ________________________________________________ Block: _________ Lot: ________

CITY: ________________________ STATE: NEW YORK ZIP: _________ Purchase Date: ___________________

OWNER’S CONTACT INFORMATION:

------------Please print clearly------------

OWNER NAME: ______________________________________________________________________________________________

First

Last

SECOND NAME or BUSINESS NAME: _________________________________________________________________________

FirstLast

CONTACT INFORMATION: (Email) _____________________________________________________________________________

MOBILE PHONE: _______________________________

EVENING/HOME PHONE: _______________________________

CHECK THE CORRECT BOX(ES) BELOW AND SIGN:

I affirm I am the owner of the above property and understand that the DEP will deliver water and sewer bills and other communications to the Service (Property) Address shown above. I acknowledge that charges issued against the property must be paid in full by the due date listed or interest charges will be imposed.

__________________________________________

________________________________________

Signature of Owner

Date

Second Signature

Date

 

 

 

 

ALTERNATE or DUPLICATE BILL MAILING INFORMATION: ) Alternate

) Duplicate Bill Copy

I affirm I am the owner of the above property and authorize DEP to deliver water and sewer bills and other communications to the Name(s) and Address(es) shown below. I acknowledge responsibility for ensuring charges

issued against the property must be paid in full by the due date listed or interest charges will be imposed.

________________________________________

_________________________________________

Signature of Owner

Date

SEND BILLS TO A DIFFERENT ADDRESS:

______________________________________________

Name

______________________________________________

Second Name/Attention:

______________________________________________

Street Address (Apt/Room)

______________________________________________

City

State

Zip

SEND DUPLICATE BILLS TO:

______________________________________________

Name

______________________________________________

Second Name/Attention:

______________________________________________

Street Address (Apt/Room)

______________________________________________

City

State

Zip

SEE THE IMPORTANT QUESTION ON THE NEXT PAGE REGARDING VETERAN STATUS

Voluntary Veteran Indicator Question:

1.

Has anyone in your household ever served, or are they currently serving?

Yes

No

2.

Please indicate:

U.S. Armed Forces

 

National Guard

Reserves

Other (write in)________________

3.

Please select who served / is serving:

Self

Spouse/Partner

Child

Other (write in) ________________

IMPORTANT INFORMATION FOR PROPERTY OWNERS

HOW TO COMPLETE YOUR REGISTRATION FORM

Ownership & Mailing

Property owners are responsible for ensuring that bills issued for water and sewer services delivered and used at the property are paid in full by the due date listed on the bill. Charges for water and sewer services are considered a true lien against the property until paid in full.

The property owner must receive the bill. It will automatically be delivered to the property address if the owner does not complete this form and submit it to the Department of Environmental Protection (DEP) at the address below. The property owner can choose to have the bill delivered to another address by using this form and checking the ‘alternate’ mailing information box on the front of this form.

A property owner can choose to send a duplicate copy of the bill to another name and address if they check the ‘duplicate bill copy’ box on the front of this form. If a property owner chooses to send a copy of the bill to a tenant, the property owner is still responsible for ensuring payment is received.

Meter Reading & AMR

Your property should be equipped with an AMR (Automated Meter Reading) device. If it is not, please contact the DEP at (718) 595-7000 and request an inspection to either install, repair or replace your AMR device. The AMR device allows property owners to create a My DEP Account, which is a fast and easy way to view, manage, and pay your water and sewer bills. You can also track your water usage and sign up for online leak notifications and

monthly eBilling to better manage your water and sewer costs.

Payments

The mailing address for payment is located on the bill. DEP accepts electronic payments and provides a toll free number for phone payments. If you cannot pay your bill in full, DEP also accepts partial payments. For larger balances, DEP can set up a Payment Agreement. Please be aware that all amounts charged and not paid in full by

the due date, will be charged late payment charges (interest) at 7% per year, billed monthly on the unpaid balance.

General Information

To learn more about DEP or if you have questions about your bill, visit nyc.gov/dep or call our Customer Service Call Center by phone at the number below. Language services are available. Our website has information about conservation, water saving appliances and other tips to assist you with managing consumption and/or leaks in your property. If you wish to file a complaint about your bill, please follow the instructions below.

To file a complaint (complaints must be submitted in writing):

Please include your name, account number, property address and a brief description of the bill problem.

To inquire about DEP services or seek assistance with electronic processes:

Mail to:

DEP-BCS, Attn: Correspondence 59-17 Junction Blvd, 7th floor Flushing, NY 11373

Call our Customer Service Call Center at (718) 595-7000, Monday to Friday from 9:00am to 6:00pm.

For information about payment agreements, call (718) 595-7890, Monday to Friday from 9:00am to 5:00pm.

Email DEP at: customerservice@dep.nyc.gov

o Please include your account information, property address, contact information.

Office Locations:

Manhattan:

Bronx:

Brooklyn:

Queens:

Staten Island:

Central Office:

1250 Broadway

1932 Arthur Ave.

250 Livingston St.

96-05 Horace

60 Bay Street

59-17 Junction Blvd.

16th floor

6th floor

8th floor

Harding Expy 1st fl

6th floor

Flushing, NY 11373

New York, NY 10001

Bronx, NY 10457

Brooklyn, NY 11201

Flushing, NY 11368

S.I., NY 10301

 

 

 

 

 

 

 

File Overview

Fact Number Fact Detail
1 The New York City Water Billing Form is used for registration for water and sewer billing services for newly purchased property or for updating mailing addresses.
2 Submissions of the form should be directed to DEP-BCS, Attn: Registration Unit, 59-17 Junction Blvd, 7th Floor, Flushing, NY 11373.
3 The form requires detailed property information including the account number, borough, street address, block, lot, and ZIP code.
4 Owner's contact information must be provided clearly, including names, email, and phone numbers.
5 Owners must acknowledge that water and sewer charges issued against the property must be paid by the due date listed to avoid interest charges, by signing the form.
6 There is an option for owners to receive duplicate bills at an alternate address, which requires owner's authorization by signature.
7 Payment details emphasize that all charges not paid in full by the due date will incur late payment charges at a rate of 7% per year, billed monthly on the unpaid balance.
8 Governing law for this form and the processes it encompasses falls under the jurisdiction of the New York City Department of Environmental Protection (DEP) regulations and New York state law.

Nyc Water Billing: Usage Guidelines

Filing out the NYC Water Billing form is a crucial step for property owners, whether you've recently purchased a property or you need to update your mailing address for water and sewer bill deliveries. This document ensures that the Department of Environmental Protection (DEP) has the correct information to send your bills and correspondence to the right place. It's important to complete this form carefully to ensure timely delivery of your bills, avoid potential late fees, and keep your account in good standing. Here's a step-by-step guide to filling out the form.

  1. Start by writing the Property Information/Service Address. This includes filling out the account number, borough, street address, block, lot, city, state, and zip code. Make sure to enter the purchase date of the property.
  2. Next, move to the Owner's Contact Information section. Print clearly the owner’s name and, if applicable, the second name or business name. Include contact details such as an email address, mobile phone number, and an evening/home phone number.
  3. In the section that follows, you're required to check the correct box(es) to affirm your ownership and understanding of the billing communication process. Sign and date this section to validate the confirmation.
  4. If you want bills sent to a different address, fill out the Alternate or Duplicate Bill Mailing Information section. Specify if you want an alternate or duplicate bill and provide the name(s) and address(es) for where these should be sent. Remember, even if the bill is sent elsewhere, the responsibility for timely payment remains with the property owner.
  5. Sign and provide the date in the alternate billing section to authorize the DEP to send the water and sewer bills and other communications to the alternate address(es) provided.
  6. Answer the Voluntary Veteran Indicator Question by indicating if anyone in your household has ever served or is currently serving in the U.S. Armed Forces, National Guard, Reserves, or other. Specify who served or is serving by checking the appropriate box.

Once you have completed the form, review it for accuracy to ensure all information is correct and legible. Mail the completed form to the DEP address provided at the top of the form. By following these steps, you're taking a proactive approach to managing your property's water and sewer services, ensuring that billing is accurate and reflects your current situation. This careful attention to the administrative details of property management is key to avoiding unnecessary complications or fees associated with your water and sewer service.

FAQ

  1. What is the purpose of the NYC Water Billing Form?

    This form is used by property owners in New York City to register for water and sewer billing for newly purchased properties or to update mailing addresses. It ensures that the Department of Environmental Protection (DEP) has the correct information to send water and sewer bills and other communications to the appropriate address.

  2. Where should I submit the NYC Water Billing Form?

    The completed form should be submitted to the DEP Bureau of Customer Services Registration Unit at 59-17 Junction Blvd, 7th Floor, Flushing, NY 11373.

  3. What information is needed to complete the form?

    To fill out the form, you will need to provide details about the property including the account number, borough, street address, block, lot, city, state, ZIP, and purchase date. You will also need to provide the owner's name(s), contact information, and signatures to affirm ownership and authorization for DEP to send billing and communications as indicated.

  4. Can I request bills to be sent to an address different from the property address?

    Yes, property owners can choose to have the bill delivered to an alternate address by checking the appropriate box on the form and providing the alternate mailing information. This option is available for owners who wish to receive their bills at a different location than the serviced property.

  5. Is it possible to send a duplicate bill to another address?

    Indeed, property owners have the option to send a duplicate copy of the bill to an additional name and address. This is made possible by checking the 'duplicate bill copy' box on the form and specifying the name and address for the duplicate bill. Nonetheless, the property owner retains responsibility for full payment before the due date.

  6. What happens if the bill is not paid in full by the due date?

    If the bill is not paid by the due date, late payment charges will be applied. The Department of Environmental Protection (DEP) charges interest at 7% per year, which is billed monthly on the unpaid balance.

  7. How can I monitor my water usage and manage bills?

    Property owners are encouraged to create a My DEP Account. This online account allows users to view, manage, and pay water and sewer bills, track water usage, and sign up for monthly eBilling and leak notifications. This facility helps in better managing the costs associated with water and sewer services.

  8. Can I make a partial payment if I cannot pay the full amount?

    Yes, the DEP accepts partial payments. For larger balances, you might be eligible to set up a Payment Agreement to manage the payments better. However, interest will still accumulate on any outstanding balance after the due date.

  9. What should I do if my property does not have an AMR device?

    If your property is not equipped with an Automated Meter Reading (AMR) device or if the existing device needs repair or replacement, you should contact the DEP at (718) 595-7000 to request an inspection and necessary service.

  10. Who can I contact if I have more questions?

    • For general inquiries or assistance, call the Customer Service Call Center at (718) 595-7000.
    • For payment agreements, contact (718) 595-7890.
    • Email customer service at customerservice@dep.nyc.gov for additional support.

Common mistakes

Filling out the NYC Water Billing form involves providing detailed information about property ownership, contact information, and preferences regarding how water and sewer bills are received and managed. While the form is straightforward, errors can lead to billing issues, delays, or discrepancies in the record. Here, we explore seven common mistakes people make when filling out this form.

  1. Not double-checking the account number. This number is critical for ensuring that your billing information is accurately recorded against the correct property. An incorrect account number can lead to your payments being credited to the wrong account.
  2. Incorrectly filling out the purchase date. The purchase date of the property must match the records. Any discrepancy can cause confusion or delays in the processing of your form.
  3. Failing to clarify the use of the second name or business name section. This information is crucial, especially if your property is managed or owned by a business entity. It ensures that correspondence reaches the right hands.
  4. Skipping the borough designation. Given that rates and billing processes may vary by borough, accurately indicating this information is necessary for receiving the correct billing statements.
  5. Leaving the contact information section incomplete. Providing both a mobile phone number and an email address is critical for receiving timely updates and communications regarding your water and sewer service.
  6. Not checking the appropriate boxes for alternate or duplicate bill mailing information. This oversight can lead to billing statements not reaching the intended recipient, especially if the property owner prefers bills to be sent to an address different from the property’s.
  7. Omitting the signature and date at the bottom of the form. This formalizes the request and is mandatory for processing the form. An unsigned form is typically considered invalid and will not be processed until corrected.

In addition to these common errors, it's equally important to carefully review the entire form before submission. Ensuring accurate and complete information not only facilitates a smoother billing process but also helps in maintaining up-to-date records with the Department of Environmental Protection (DEP). Furthermore, property owners should consider the options for managing their accounts online through a My DEP Account, as mentioned in the form instructions. This can significantly streamline bill management and provide valuable resources for tracking water usage and dealing with potential issues such as leaks.

By avoiding these common mistakes and taking proactive steps in managing their water and sewer billing, property owners can ensure a hassle-free experience with NYC's DEP. Remember, accurate and timely communication with the DEP can also aid in resolving any discrepancies or issues that may arise, keeping your property's water and sewer services running smoothly.

Documents used along the form

When managing water and sewer service billing in NYC, multiple forms and documents may need to be complemented with the NYC Water Billing Form. Understanding these additional documents can streamline the process for property owners, ensuring no detail is overlooked.

  • Property Deed: This document is essential as proof of property ownership. It shows the legal right of the person(s) named on it to the property in question.
  • Bill of Sale: If the property was recently purchased, a bill of sale might be necessary to confirm the transfer of ownership from the previous owner to the new one.
  • Government-issued ID: A copy of a government-issued identification (driver's license, passport) of the property owner(s) can be required to verify identity.
  • Previous Water and Sewer Bills: Submitting copies of previous bills can help in verifying past charges and payments, ensuring a smooth transition for billing responsibilities.
  • Property Management Agreement: For properties managed by someone other than the owner, a property management agreement confirms the appointed individual or company's authority to handle affairs like billing.
  • Automatic Payment Authorization Form: If owners choose to enroll in automatic payments for their water and sewer bills, this form authorizes the DEP to charge their bank account or credit card.
  • Tenant Lease Agreements: When bills or communications need to be sent to tenants, lease agreements can serve as proof of the tenants' residency and their responsibility for utility payments.
  • Tax Documents: In some cases, property tax documents may be required to correlate the property and its owner(s) for billing purposes, especially when confirming ownership details.

Being prepared with these documents can expedite the processing of the NYC Water Billing Form and address any billing concerns promptly. Remember, each situation might not require all these documents, but having them ready can make navigating the process more efficient.

Similar forms

One document remarkably similar to the NYC Water Billing form is a utility registration form for services like electricity or gas. Both forms require the property owner to provide detailed property information, including the address and owner's contact details, and both set the stage for future bills to be received and payments made for consumed services. They share the necessity for property owners to update their information in case of property transactions or changes in contact details. This ensures the utility provider can accurately charge for usage and communicate effectively regarding any service updates or issues.

The Property Tax Registration form shares several similarities with the NYC Water Billing form. Just like the water billing form, property tax documents require comprehensive details about the property and owner, including contact information for billing purposes. Both forms play an integral role in establishing the financial responsibilities of the property owner towards a government entity, emphasizing the importance of timely updates to avoid penalties. Moreover, they make it clear that charges imposed on the property are considered a direct lien, underscoring the legal implications of failure to fulfill payment obligations.

Another parallel can be drawn with a Change of Address form for postal services. Though not identical in purpose, both the water billing form and a postal change of address form are pivotal in ensuring that important documents—be it bills or personal mail—reach the intended recipient accurately and timely. Both request detailed contact information and offer options for alternate or duplicate mailings to accommodate the owner's needs, highlighting the importance of correct delivery details to prevent missed payments or important notices.

Lastly, the NYC Water Billing form mirrors aspects of a mortgage application form regarding ownership details. Both forms collect extensive information about the property and owner, which is crucial for establishing a financial or service relationship. In both cases, accurate information is paramount for future transactions, such as billings, statements, and official communications. While their end goals differ—one establishing a loan for property acquisition and the other for utility service—the emphasis on accurate and current information links them closely in administrative processes.

Dos and Don'ts

When dealing with the NYC Water Billing form, ensuring accuracy and completeness is key to a smooth processing experience. To guide you through this task, here is a list of do's and don'ts:

  • Do use blue or black ink when filling out the form by hand to ensure that the information is legible and can be scanned or copied without issues.
  • Do review all sections of the form for completeness, especially the PROPERTY INFORMATION/SERVICE ADDRESS and OWNER’S CONTACT INFORMATION, to avoid delays due to missing data.
  • Do double-check the ACCOUNT NUMBER you enter, ensuring it matches the account number assigned to your property, as this is crucial for processing your form accurately.
  • Don't forget to sign and date the form where indicated. Unsigned forms are not processed and will be returned, causing unnecessary delays.
  • Don't ignore the ALTERNATE or DUPLICATE BILL MAILING INFORMATION sections if you require bills to be sent to an address different from the service address or need a duplicate bill sent to another party.
  • Don't leave the veteran status question unanswered if it applies to you or a household member, as it might offer additional benefits or considerations.

Remember, inaccurate or incomplete forms can lead to billing issues and delays in service. Taking the time to correctly fill out the NYC Water Billing form is a crucial step in managing your property's water and sewer services efficiently.

Misconceptions

When dealing with the NYC Water Billing form, a few misunderstandings commonly occur. Here's a breakdown of those misconceptions to set the record straight:

  • Only the physical copy of the form is acceptable: Many believe that the NYC Water Billing form must be submitted in its physical form. However, digital submissions through email or online services are also viable and accepted by DEP.
  • It's for water billing only: The title might suggest it's solely for water billing purposes. The truth is, this form is used for both water and sewer billing services, ensuring your property is properly registered for both utilities.
  • Submission is only for new owners: While it's crucial for new property owners to submit this form, it's equally important for existing owners to update their information if there are any changes, such as a new mailing address.
  • Owner's signature is not mandatory: Contrary to some beliefs, the owner's signature is absolutely mandatory on the form. This signature verifies ownership and acknowledges the responsibility for the payment of the bills.
  • Alternate or duplicate bill mailing addresses are the same: There's a difference; selecting 'alternate' means the primary bill will be sent to a different address, while 'duplicate' means a copy will be sent to an additional address, typically useful for landlords who wish to keep track of tenant billing.
  • Meter Reading & AMR services are automatically provided: While many properties are equipped with an Automated Meter Reading (AMR) device, it's the property owner's responsibility to ensure it's functioning correctly by contacting DEP for an inspection or necessary installation.

Understanding these points clarifies the process of registering and updating your property's water and sewer billing information with NYC DEP, ensuring a smoother, more straightforward experience.

Key takeaways

Filling out and using the NYC Water Billing form is an important process for property owners. Understanding the form and its requirements can help ensure that water and sewer services are billed accurately. Below are some key takeaways:

  • Property owners must provide accurate information about the property and owner's contact details to ensure the water and sewer bills are received and paid on time. Failure to do so might result in water and sewer charges becoming a lien against the property.
  • The option to receive the bill at an alternate address or to send a duplicate bill to another address is available. This is particularly useful for property owners who do not reside at the property or wish to have a tenant receive a copy. However, the primary responsibility for payment remains with the owner.
  • Properties should be equipped with an Automated Meter Reading (AMR) device, facilitating easier monitoring of water usage and billing. Property owners can manage their accounts online for greater convenience, including viewing bills, tracking water usage, and setting up leak notifications.
  • Payment flexibility is offered by DEP, including partial payments and the establishment of Payment Agreements for larger balances. It is crucial to settle bills timely to avoid late payment charges at an annual rate of 7%, compounded monthly.

For any additional information or assistance, property owners can contact the Department of Environmental Protection directly through various means provided, including phone, email, and postal mail. Utilizing these services can aid in managing consumption, discovering potential leaks, and understanding ways to conserve water.

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